--- slug: "vetting-and-onboarding" title: "Vetting & Onboarding" template_kind: "custom-owner-edit" template_version: "v2" --- # Vetting & Onboarding We connect dental clinics with temporary dental professionals, including Registered Dental Hygienists (RDHs) and Registered Dental Assistants (RDAs). Before a professional can view or apply for shifts, we complete a verification process in our platform. ## Application and onboarding steps To join as a dental professional: 1. Download the Fairly Staffing app for staff. 2. Create your account and provide your bio and work history. 3. Securely upload identity documents and banking information. 4. Complete the account verification process. 5. Wait for approval before browsing and applying for shifts. We usually review applications and respond within 24 hours. Banking information and identity documents are required to establish Fairly Payments. Adding banking details supports payment setup, but the clinic may choose the payment method and payment frequency for a completed shift. Available payment methods may include: - Fairly Payments - Email transfer - Cheque - Direct deposit Clinics may select same-day, weekly, or every-second-week payment scheduling. Start the staff application through the Fairly Staffing app: https://app.fairlystaffing.com/temp-download ## Identity and fraud screening Our verification process includes identity verification using official documents and liveness checks. We also screen for fraudulent identification through database cross-checks. A professional cannot view or apply for shifts until the verification process is complete. We may request additional documentation when necessary to complete an account application. Enter accurate information and provide all requested materials; missing or inaccurate registration information can delay approval. ## Practice permits and license verification Each professional must submit a valid practice permit. We cross-reference the permit with applicable regulatory body databases to confirm license authenticity. A professional’s registration or license number is generally included in the booking details so the clinic can conduct its own verification. Clinics remain responsible for confirming the credentials, license status, and professional membership status required for the work they book. We make commercially reasonable efforts to verify certifications and qualifications when required, but we do not guarantee the accuracy or completeness of a professional’s credentials or registration information. If a license number is not included in the booking details, the clinic should request it and verify the status with the relevant professional body before the shift. ## Criminal record checks We do not conduct criminal record checks on contractors as part of the standard Fairly verification process. If a clinic wants a criminal record check, the clinic may ask the contractor to obtain one, and the clinic is responsible for the expense. Clinics should identify any additional screening requirement before booking a professional. A criminal record check is separate from our identity, liveness, fraud-screening, practice-permit, and regulatory-database checks. ## Credentials and role requirements Our published onboarding process specifically identifies the following verification materials and checks: - A valid practice permit - Regulatory database confirmation of license authenticity - Official identity documents - Liveness checks - Fraudulent-identification database screening - A professional bio and work history - Banking information for payment setup Our published onboarding information does not specify a complete list of additional credentials, certifications, immunization records, CPR documentation, professional liability insurance, or role-specific clinical certificates. Clinics should confirm any credential or site requirement they need before selecting a professional. ## Code of conduct and workplace responsibilities Professionals and employers are expected to honour confirmed arrangements and follow the Fairly Code of Conduct. Repeated short-notice cancellations or no-shows may result in account termination or a ban from the platform. Professionals must also follow the workplace policies and safety protocols of the clinic where they work. The clinic is responsible for complying with applicable workplace-safety requirements and providing required safety equipment and workplace safety training. For example, a dental office must provide personnel dosimeters and visitor dosimetry badges for contractors working with X-rays and submit them to National Dosimetry Services for reading. Our published onboarding materials do not identify a separate Fairly-administered compliance-training curriculum or list mandatory training modules. Any clinic-specific orientation, safety training, infection-control training, equipment training, or other workplace instruction should be arranged and documented by the clinic before the professional begins work. ## Tax and payroll onboarding Tax handling depends on how the shift is paid and classified. When a professional works as an independent contractor and Fairly Payroll for Temps is not used, the contractor is responsible for tracking, reporting, and remitting applicable taxes. We provide shift invoices and make earnings history available in the app, but we do not issue tax slips or provide tax advice for those contractor arrangements. If a clinic uses Fairly Payroll for Temps and hires a professional for that shift, the professional is an employee of the clinic for that shift. Fairly Payroll for Temps can: - Calculate, withhold, and remit applicable source deductions to the CRA - Generate paystub information - Pay net wages plus vacation pay - Generate an ROE - Generate and optionally file a T4 Our available materials do not specify every tax form or personal-information field required during onboarding, so professionals should provide accurate payroll information when prompted in the application. ## What clinics should confirm before booking Before a shift begins, the clinic should confirm that the professional’s role, practice permit, license status, credentials, insurance requirements, and workplace access requirements match the planned duties. The clinic should also communicate its safety procedures, equipment requirements, dosimetry requirements, site orientation, and any additional screening or documentation required for the location. Verification through Fairly is a prerequisite for shift access, but it does not replace the clinic’s responsibility to verify the credentials and legal or safety requirements applicable to the shift.